function place_call(id, d_id) {
	var w = 460;
	var h = 300;
	var top = screen.height/2 - h/2;
	var left = screen.width/2 - w/2;
	var opts = "width=" + w + ",height=" + h + ",left=" + left + ",top=" + top + ",scrollbars=no, status=no";
	myURL = "http://www.customervideo.com/members/virtual_rep/place_call.php?id=" + id + "&d_id=" + d_id;
	callWindow = window.open(myURL, "call_window", opts);
}
function writeDate(){
	var browser_name = navigator.appName; var this_month = new Array(); this_month[0] = "January"; this_month[1] = "February"; this_month[2] = "March"; this_month[3] = "April"; this_month[4] = "May"; this_month[5] = "June"; this_month[6] = "July"; this_month[7] = "August"; this_month[8] = "September"; this_month[9] = "October"; this_month[10] = "November"; this_month[11] = "December";
	var today = new Date(); var day = today.getDate(); var month = today.getMonth(); var year = today.getYear(); year <= 100 ? year += 1900 : 0;
	if ( (year<2000) && (browser_name=="Netscape") ) { year += 1900; } var hour = today.getHours(); var minute = today.getMinutes(); var time = today.getHours();
	if (time >= 12){ if (time > 12){time -= 12;} today.getMinutes() < 10 ? time = time+":0"+today.getMinutes()+"pm " : time = time+":"+today.getMinutes()+"pm ";}
	else{ if (time == 0){time = 12;} today.getMinutes() < 10 ? time = time+":0"+today.getMinutes()+"am " : time = time+":"+today.getMinutes()+"am "; } return(this_month[month] + " " + day + ", "+year+" - " + time);
}
function show_map() {
	myURL = "http://www.customervideo.com/maps_test.php";
	myWindow = window.open(myURL, "maps", "width=850, height=580");
}
function show_report() {
  var w = 300;
  var h = 250;
	var left = screen.width/2 - w/2;
	var top = screen.height/2 - h/2;
	var params = "width=" + w + ",height=" + h + " ,resizable=no,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,left=" + left + ",top=" + top + ",screenX=" + left +",screenY=" + top;
	window.open("http://www.customervideo.com/report_popup.php?a=report", "report_window", params);
}
function show_online_training() {
  var w = 250;
  var h = 400;
	var left = screen.width/2 - w/2;
	var top = screen.height/2 - h/2;
	var params = "width=" + w + ",height=" + h + " ,resizable=no,scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,left=" + left + ",top=" + top + ",screenX=" + left +",screenY=" + top;
	window.open("http://www.customervideo.com/online_training.php", "online_window", params);
}
function showLegal() {
  var w = 550;
  var h = 400;
	var left = screen.width/2 - w/2;
	var top = screen.height/2 - h/2;
	var params = "width=" + w + ",height=" + h + " ,resizable=no,scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,left=" + left + ",top=" + top + ",screenX=" + left +",screenY=" + top;
	window.open("http://www.Covideo.com/print_contract_popup.php", "legal_window", params);
}
function show_newsletter() {
  var w = 300;
  var h = 150;
	var left = screen.width/2 - w/2;
	var top = screen.height/2 - h/2;
	var params = "width=" + w + " ,height=" + h + ",resizable=no,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,left=" + left + ",top=" + top + ",screenX=" + left +",screenY=" + top;
	window.open("http://www.customervideo.com/report_popup.php?a=newsletter", "newsletter_window", params);
}
function show_contact() {
	var left = screen.width/2 - 250/2;
	var top = screen.height/2 - 440/2;
	var params = "width=250,height=440,resizable=no,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,left=" + left + ",top=" + top + ",screenX=" + left +",screenY=" + top;
	window.open("http://www.customervideo.com/contact_popup.php", "contact_window", params);
}

/***********************************************
* Pausing up-down scroller- © Dynamic Drive (www.dynamicdrive.com)
* This notice MUST stay intact for legal use
* Visit http://www.dynamicdrive.com/ for this script and 100s more.
***********************************************/

function pausescroller(content, divId, divClass, delay)
{
this.content=content //message array content
this.tickerid=divId //ID of ticker div to display information
this.delay=delay //Delay between msg change, in miliseconds.
this.mouseoverBol=0 //Boolean to indicate whether mouse is currently over scroller (and pause it if it is)
this.hiddendivpointer=1 //index of message array for hidden div
document.write('<div id="'+divId+'" class="'+divClass+'" style="position: relative; overflow: hidden"><div class="innerDiv" style="position: absolute; width: 100%" id="'+divId+'1">'+content[0]+'</div><div class="innerDiv" style="position: absolute; width: 100%; visibility: hidden" id="'+divId+'2">'+content[1]+'</div></div>')
var scrollerinstance=this
if (window.addEventListener) //run onload in DOM2 browsers
window.addEventListener("load", function(){scrollerinstance.initialize()}, false)
else if (window.attachEvent) //run onload in IE5.5+
window.attachEvent("onload", function(){scrollerinstance.initialize()})
else if (document.getElementById) //if legacy DOM browsers, just start scroller after 0.5 sec
setTimeout(function(){scrollerinstance.initialize()}, 500)
}

// -------------------------------------------------------------------
// initialize()- Initialize scroller method.
// -Get div objects, set initial positions, start up down animation
// -------------------------------------------------------------------

pausescroller.prototype.initialize=function()
{
this.tickerdiv=document.getElementById(this.tickerid)
this.visiblediv=document.getElementById(this.tickerid+"1")
this.hiddendiv=document.getElementById(this.tickerid+"2")
this.visibledivtop=parseInt(pausescroller.getCSSpadding(this.tickerdiv))
//set width of inner DIVs to outer DIV's width minus padding (padding assumed to be top padding x 2)
this.visiblediv.style.width=this.hiddendiv.style.width=this.tickerdiv.offsetWidth-(this.visibledivtop*2)+"px"
this.getinline(this.visiblediv, this.hiddendiv)
this.hiddendiv.style.visibility="visible"
var scrollerinstance=this
document.getElementById(this.tickerid).onmouseover=function(){scrollerinstance.mouseoverBol=1}
document.getElementById(this.tickerid).onmouseout=function(){scrollerinstance.mouseoverBol=0}
if (window.attachEvent) //Clean up loose references in IE
window.attachEvent("onunload", function(){scrollerinstance.tickerdiv.onmouseover=scrollerinstance.tickerdiv.onmouseout=null})
setTimeout(function(){scrollerinstance.animateup()}, this.delay)
}


// -------------------------------------------------------------------
// animateup()- Move the two inner divs of the scroller up and in sync
// -------------------------------------------------------------------

pausescroller.prototype.animateup=function()
{
var scrollerinstance=this
if (parseInt(this.hiddendiv.style.top)>(this.visibledivtop+5)){
this.visiblediv.style.top=parseInt(this.visiblediv.style.top)-5+"px"
this.hiddendiv.style.top=parseInt(this.hiddendiv.style.top)-5+"px"
setTimeout(function(){scrollerinstance.animateup()}, 50)
}
else{
this.getinline(this.hiddendiv, this.visiblediv)
this.swapdivs()
setTimeout(function(){scrollerinstance.setmessage()}, this.delay)
}
}

// -------------------------------------------------------------------
// swapdivs()- Swap between which is the visible and which is the hidden div
// -------------------------------------------------------------------

pausescroller.prototype.swapdivs=function()
{
var tempcontainer=this.visiblediv
this.visiblediv=this.hiddendiv
this.hiddendiv=tempcontainer
}

pausescroller.prototype.getinline=function(div1, div2){
div1.style.top=this.visibledivtop+"px"
div2.style.top=Math.max(div1.parentNode.offsetHeight, div1.offsetHeight)+"px"
}

// -------------------------------------------------------------------
// setmessage()- Populate the hidden div with the next message before it's visible
// -------------------------------------------------------------------

pausescroller.prototype.setmessage=function()
{
	var scrollerinstance=this
	if (this.mouseoverBol==1) //if mouse is currently over scoller, do nothing (pause it)
	setTimeout(function(){scrollerinstance.setmessage()}, 100)
	else{
	var i=this.hiddendivpointer
	var ceiling=this.content.length
	this.hiddendivpointer=(i+1>ceiling-1)? 0 : i+1
	this.hiddendiv.innerHTML=this.content[this.hiddendivpointer]
	this.animateup()
	}
}

pausescroller.getCSSpadding=function(tickerobj){ //get CSS padding value, if any
	if (tickerobj.currentStyle)
	return tickerobj.currentStyle["paddingTop"]
	else if (window.getComputedStyle) //if DOM2
	return window.getComputedStyle(tickerobj, "").getPropertyValue("padding-top")
	else
	return 0
}