Last Updated: April 2012
To ask us questions or offer comments, please contact us at the email address provided below.
What Information Do We Collect?
When you visit our website, you may provide us with two types of information: information you actively choose to disclose (“Active Information”) and information collected in a way not visible to you on an aggregate, anonymous basis as you and others browse our website (“Passive Information”).
When we refer to “personally identifiable information ” we mean information that can be linked to a specific individual, such as a name, address, telephone number, or email address. Sharing personally identifiable information with us is entirely optional.
Active Information You Choose to Provide
You may choose to provide us with personally identifiable information, such as your email address, name, and postal address, to register with our website and to receive products, educational information notifications by email.
Passive Information We Collect
Our website utilizes a standard technology called “cookies” to collect information about how our Site is used. Passive Information gathered may include your Internet service provider, browser type, operating system, the date and time of visits, the website pages viewed, time spent at our website, and the websites visited just before and just after our website. Passive Information is collected on an aggregate basis without any association to your personal information so that you remain anonymous. If you do not wish to transmit “cookie” information about yourself, you may turn off the cookie function in your web browser; please consult the “Help” section of your browser to correctly do so. If you elect to turn off cookies, however, you may not be able to access certain features of our website and your use of some portions of the website may be affected.
What is a Cookie?
Cookies are a feature of web browser (Internet Explorer, Firefox, etc.) software that allows web servers to recognize the computer used to access a site. They are small pieces of data that are stored by a user’s web browser on one site to simplify subsequent interactions with that site by the same user or to use the information to streamline the user’s transaction on related web pages. This makes it easier for a user to move from site to site and to complete transactions over the Internet. Cookies should make your online experience easier and more personalized.
How Do We Use the Information Collected?
We will use the Active Information you provide us to deliver the content, features, advertising, services, or information you request. Whether or not you want to receive these announcements is your choice. You may stop the arrival of these announcement lists at any time by removing your email address from the list by forwarding the announcement list to info@Covideo.com or by following the instructions on the emails you receive. If you provide your email address, we may send you information or other messages related to your activities on our website or about our services. We may retain the Active Information you provide and a record of the service or information provided. Any Active Information retained would be used to assist the delivery of the content, features, advertising, services, or information you requested, and to optimize your experience and enhance the quality of the time you spend with us online. We may use the Active Information you provide to us to contact you about changes to our website, new services, features or products we offer, or other information we think you will find valuable. If at any time you do not wish to receive such information, please send us an email at info@Covideo.com. When you send us a message, we retain the content of the message, your email address, and any information you may provide to us, including your experience with the website, and your contact preferences, as well as the response we send back to you. This helps us manage any follow-up questions you may have, measure how effectively we address your concerns, and improve our website.
We may share Active Information with persons we employ directly, or as contractors or agents at our direction, for purposes of administering our business activities, providing customer services such as support, and making available other product or service offers or deals we think may be of interest to you. We do not give personally-identifiable information (i.e. the user’s email) to third parties, affiliates, partners, parent companies, or subsidiaries for
We use Passive Information to enhance and design our website to make it easier, faster and friendlier to use, and to optimize your experience and enhance the quality of the time you spend with us online. Additionally, cookies help us know information about how many people visit our website, when they visit and how they use our service. Passive Information is collected on an aggregate basis and we do not connect any of this information to your email address or other personally identifiable information. However, Passive Information may result in your viewing of particular content, features, advertising, services, or information based on your user habits or your viewing on our Site. We may also allow third parties to place cookies on our website so we can help enhance your online experience after you leave our website.
Your Information and Links to Other Web Sites
Sharing Information with the Government or As Otherwise Required by Law
We may also use or disclose information to resolve disputes or investigate problems. We may disclose or access information when we believe in good faith that the law requires it, or if we consider it necessary to maintain service and improve our products and services.
Protection of your Personally Identifiable Information
The security of your personal information is important to us. We follow generally accepted industry standards to help protect your personal information. For instance, when you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer (SSL) technology. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. If a password is used to protect your account and personal information, it is your responsibility to keep your password confidential.
In an effort to prevent unauthorized access, disclosure or accidental loss or destruction of Active Information or Passive Information, we use reasonable efforts to secure the information you provide. Although we take reasonable steps to safeguard and prevent unauthorized access to your personally identifiable information, we can’t be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied or otherwise, that we will prevent such access.
Forums & Other Interactive Services
Our website may include interactive areas or services, including blogs, video-posting services or other areas or services in which you or third parties create, post or store any content, messages, comments, materials or other items on the sites (“Interactive Areas”). If you use an Interactive Area, you should be aware that these areas are open to the public and any personal information you post or provide at registration may be viewable by others. We are not responsible for personal information you submit in connection with the Interactive Areas, nor are we responsible for how others might use that information, including to send you unsolicited messages. Interactive Area postings may be retained indefinitely. If at any time you would like to remove a posting, please email us at info@Covideo.com. Keep in mind that removal of a posting from an Interactive Area does not mean that the posting will be deleted from our systems.
If you are not a resident of the United States, you acknowledge and agree that we may collect and use your personal information outside your home jurisdiction, and that we may store your personal information in the United States. Please note that the level of legal protection provided in the United States or other non-European countries in which you may access our website may not be as stringent as that under European Union privacy standards or the privacy laws of some other countries, possibly including your home jurisdiction.
No Use of Our Site by Persons Under 18
Our website is not intended for use by anyone under 18, except with the explicit permission and under the supervision of a parent or guardian who accepts full legal responsibility for the minor’s use. No person under 18 should disclose information on our website. We don’t knowingly collect or use personally identifiable information from children under 18. If a child under 18 has provided us with personally identifiable information without parental or guardian consent, the parent or guardian should contact us at info@Covideo.com to remove the information and opt out of promotional offers.
How to Modify/Delete Your Information or Opt-Out
If you wish to access, delete or correct your information, please login and go to Profile.
If you desire not to receive information we think may be of interest to you, please send us an email at info@Covideo.com, follow the opt-out instructions provided in our emails or request your opt-out via postal mail or telephone at:
Purdue Research Park
3000 Kent Ave Suite E2-300
West Lafayette, IN 47906
If you have questions or concerns about our collection, use or disclosure of your personally identifiable information, please send us an email at info@Covideo.com.