Decorative triangles
Decorative triangles

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By: Katherine Deighan | September 19th, 2019

We’ve all heard the cliché , all (good) relationships are built on trust. And yes, that goes for all relationships, not just your significant other.  When talking business, gaining customer trust is a key indicator that often leads to a sale. But, sometimes salespeople are mislabeled with having untrustworthy or deceiving behaviors. So, if you’re …

By: Kendall Povilaitis | September 17th, 2019

Let’s pretend you’re the client and the salespeople talking to you has their eyes locked on yours, like a first grader in a staring contest. Now imagine they start doing the complete opposite. They’re looking down at their feet or shifting their gaze away from yours. Would you continue doing business with this person? I’ll …

By: Kendall Povilaitis | September 10th, 2019

It’s not unusual for Americans to connect with a potential customer over a screen opposed to an in-person meeting. Whether this is a positive or negative change in our culture, I’ll leave that up for you to decide. But it’s certainly a reality! With 96% of Americans owning a cellphone of some kind and nearly …

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