Decorative triangles
Decorative triangles

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By: Kendall Povilaitis | November 26th, 2019

What types of personalities do successful sales professionals possess? You might imagine someone that’s outgoing, ya know, the type of person that enjoys talking to anyone and everyone. We agree, this quality is common in a sales position, but you don’t need to be a social butterfly to be successful in sales. In sales, personality …

By: Katherine Deighan | November 21st, 2019

The customer experience has become the deciding factor in the buyer’s journey. That’s right, gone are the days where the key to winning customers resides in your product or service. Rather, a recent Walker study indicates that in 2020, customer experience will overtake price and product as the key brand differentiator.  Consumers today believe a …

By: Kendall Povilaitis | November 19th, 2019

What is burnout and why do so many sales professionals experience it? According to an article from verywellmind, burnout was coined in 1974 by Herbert Freudenberger, in his book, Burnout: The High Cost of High Achievement. Since then, burnout is defined as:  “A reaction to prolonged or chronic job stress and is characterized by three …