Decorative triangles
Decorative triangles

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By: Kendall Povilaitis | February 11th, 2020

Troubleshooting or responding to customers’ inquiries is difficult with just chat boxes and phone conversations. Ask a Customer Success Representative how many times they’ve experienced a miscommunication with prospects or customers during a phone call. Their response is mostly likely, “Oh, all the time.” Not surprising since only 7% of our communication is verbal. Solve …

By: McKenzie Boyle | February 6th, 2020

When sales reps are feeling motivated and energized they are going to perform better. When the energy begins to falter, then the success of the team can also suffer over time. Keeping this energy up all day, every day can become challenging.  That’s when you bring in Techpoint’s Sales Bootcamp. This past week, Covideo was …

By: Kendall Povilaitis | February 3rd, 2020

What is a Sales Plan? In its basic form, a sales plan outlines a company’s goals, the sales team’s objectives, and creates a concrete process on how to execute these steps. This guides sales teams to make strategic actions in order to reach their revenue targets.  How to Write a Sales Plan  In order for …