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Decorative triangles

Covideo Blog - Video Email News

By: Olivia Slade-Silovic | August 20th, 2018

With the rise of new technology and a constant need for innovation, startups and tech companies have the opportunity to enjoy new business opportunities. With many new technological solutions on the market, customer curiosity is growing and they are given more options to choose from. As a result, tech companies need to stay on track …

By: Guest Author | August 17th, 2018

Let’s all just confess to the guilty truth. Most of us prefer to consume information by watching a video, rather than reading a blog. Even while reading this, you might begin to think that you would have preferred for this information to have been conveyed to you in video form. It’s just easier, and we …

By: Olivia Slade-Silovic | August 10th, 2018

When talking about customer support, the first and most important thing to highlight is that customer support is not the same as customer service. Yes, both terms have the common goal of helping customers solve their problems and make better-informed decisions. Unlike customer service, customer support also functions as part of sales, tech support and …