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Covideo Blog - Video Email News

By: Guest Author | August 17th, 2018

Let’s all just confess to the guilty truth. Most of us prefer to consume information by watching a video, rather than reading a blog. Even while reading this, you might begin to think that you would have preferred for this information to have been conveyed to you in video form. It’s just easier, and we …

By: Olivia Slade-Silovic | August 10th, 2018

When talking about customer support, the first and most important thing to highlight is that customer support is not the same as customer service. Yes, both terms have the common goal of helping customers solve their problems and make better-informed decisions. Unlike customer service, customer support also functions as part of sales, tech support and …

By: Olivia Slade-Silovic | August 7th, 2018

While technically the Director of Account Management, Caitlin Marra also helps to train Covideo users and serves as the company’s resident cheerleader, social chair and general caretaker for all. She joined the Covideo team in August of 2015 and couldn’t be happier about it. In fact, she looks forward to coming to work every day! …