When you send an email you leave a lot up to misinterpretation because only so much can be conveyed with black and white text. So here’s our tip:

If there’s ever any question about how an email might be interpreted by the recipient, send them a video email instead.

With a video you can convey not only the information you wish to get across, but the general tone of the message by utilizing body language, eye contact, inflection, pacing, etc. Using all the tools available to you allows you to better communicate. And avoid a lot of sassy replies… 😉