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Is there a more discouraging and disheartening feeling than having to resort to calling customer support? The actual calling part isn’t even the most frustrating part. It’s the amount of time you spend on hold and getting transferred from person to person within the company. The number one reason customers choose to step away from …

With the rise of new technology and a constant need for innovation, startups and tech companies have the opportunity to enjoy new business opportunities. With many new technological solutions on the market, customer curiosity is growing and they are given more options to choose from. As a result, tech companies need to stay on track …

When talking about customer support, the first and most important thing to highlight is that customer support is not the same as customer service. Yes, both terms have the common goal of helping customers solve their problems and make better-informed decisions. Unlike customer service, customer support also functions as part of sales, tech support and …

After spending 20 plus years selling enterprise software, Brian Burns is now working with leadership teams. He helps them create and dominate their market segments. His approach is based on an exhaustive study of hundreds of eight, seven and six-figure deals across several industries and geographies. He has discovered that the majority of salespeople are …

The name social selling speaks for itself. This term is a fusion of the power of social networking and the art of selling. In fact, social selling is about leveraging your social network to find the right prospects, building trusted relationships, and ultimately, achieving your sales goals.   So, each time you log into a …

“Mixing humor and harsh reality is very human behavior, it’s the way people stay sane in their daily lives”, said American actor Jorge Garcia. When talking about marketing in insurance companies, the harsh reality would be the insurance, and humor would be the factor that attracts more and more clients to purchase insurance policies. Why? …

With the passion to help others see higher that than they ever have in the past, David Ruszczyk has discovered Covideo as a tool that helps his clients grow. David is a Head Sales Trainer at The Core Training, Inc. for more than 3 and a half years now. We sat down with him to give you …

When talking about targeting audiences, sales and marketing professionals are giving their best to find out their preferences, interests and where they like to spend their money. Of all the audiences any industry can target, one stands out as pretty unpredictable – millennials. Now in their 20s or 30s, millennials are the spending their money …

Sales trainer, keynote speaker, NFL referee are just some of the words that refer to Bryan Neale. In short, Bryan Neal is the CEO of  Blind Zebra. He has been using Covideo for more than a year. Therefore, it became the essential part for his sales training and coaching sessions for other companies. For his business, …

In 2016, the insurance industry’s net premiums totaled $1.1 trillion from 5,977 insurance companies in the United States. In Europe, insurance is also one of the most profitable industries, generating premium income of €1.2 billion and directly employing 985,000 people. There is no question about the importance of insurance in the global economy all the …

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